CONTENT AREA 4 · CORE PAPER 1

Content Area 4: Legislation and Regulatory Requirements

Content area 4 covers the laws and guidelines that affect people working in digital software development. You need to know the key points of each law, and be able to apply them to a scenario: what an organisation must do, what happens if it does not, and how it affects individuals.

Spec checklist

Rate each point. Be honest: 'Secure' means you could answer an exam question on it now without notes.

4.1.1Give the key points of the Health and Safety at Work Act and the employer's duties for display screen equipment (DSE)
4.1.2Explain the health and safety risks of working with digital systems and how to mitigate them
4.1.3Explain the purpose of the Data Protection Act / GDPR and its eight principles, and the effect on organisations and individuals
4.1.4Explain the principles of the Computer Misuse Act 1990, the crimes it covers, consequences and employee awareness
4.1.5Name the nine protected characteristics; explain direct and indirect discrimination, harassment and victimisation; where people are protected; time limits for claims
4.1.6Explain unregistered designs, registered designs and patents
4.1.7Make judgements about the impact of digital legislation on organisations, society and individuals
4.1.8Know that international law applies to some offences: cyberspace and surveillance
4.2.1Name the sources of codes of conduct: organisational, professional (BCS, IAP, CIISec), governmental
4.2.2Explain how codes of conduct influence professional behaviour
4.2.3Name the sources of digital industry standards: ISO, WCAG, W3C, IETF, BS, IEEE, PCI SSC
4.2.4Explain the purpose and typical content of an acceptable use policy
4.2.5Explain the importance of whistleblowing procedures
4.2.6Make judgements about the impact of guidelines on organisations, society and individuals

4.1.1 Health and safety legislation

Health and Safety at Work Act 1974: key points

Employer dutyWhat it means in a software company
Provide a safe working environmentSafe electrics, no trailing cables, good lighting and ventilation, comfortable temperature, fire safety.
Ensure staff are properly trainedTraining on safe use of equipment, DSE set-up, fire procedures, manual handling (e.g. moving servers).
Adequate welfare provisionToilets, drinking water, rest areas, somewhere to eat, first aid.
Provide relevant information, instruction and supervisionHealth and safety policy, signage, induction, risk assessments shared with staff, supervision of new or young workers.

Employees also have duties: take reasonable care of themselves and others, cooperate with the employer, and not misuse anything provided for safety.

Display screen equipment (DSE): implications for employers

The Health and Safety (Display Screen Equipment) Regulations 1992 apply to workers who use screens daily for an hour or more at a time. This includes most software developers.

Employer mustDetail
Conduct a DSE workstation assessmentCheck the desk, chair, screen position, keyboard, lighting and the user's posture. Repeat when the workstation or user changes. Applies to home workers too.
Reduce risks, including breaksPlan work so users get regular breaks or changes of activity away from the screen (short, frequent breaks are better than long, infrequent ones).
Provide an eye test if an employee asksPay for an eye and eyesight test for DSE users on request, and pay for basic glasses if they are needed specifically for screen work.
Provide training and informationShow staff how to set up their workstation and why breaks matter.
Health and Safety at Work Act 1974
Main UK law setting out the duties of employers and employees to keep the workplace safe.
Display screen equipment (DSE)
Devices with a screen: monitors, laptops, tablets, smartphones used for work.
DSE workstation assessment
A check of a user's desk, chair, screen, keyboard and working habits to reduce health risks.

4.1.2 Health and safety risks and prevention

RiskCauseMitigation
Back, neck and shoulder painPoor posture; badly adjusted chair or screen; long periods sittingAdjustable chair with lumbar support; screen at eye level; DSE assessment; breaks
Repetitive strain injury (RSI)Repeated keyboard and mouse useErgonomic keyboard and mouse; wrist rests; breaks; vary tasks
Eye strain and headachesGlare, flicker, poor lighting, long screen timeAnti-glare screens; blinds; adjust brightness; eye tests; 20-20-20 rule (every 20 minutes look 20 feet away for 20 seconds)
Stress and fatigueWorkload, deadlines, always-on cultureReasonable workloads; breaks; support
Electrical hazardsFaulty equipment, overloaded socketsPAT testing; don't daisy-chain extension leads; report faults
Trips and fallsTrailing cables, cluttered floorCable management; tidy workspace

The spec groups mitigation into three areas: adequate training (staff know how to set up and use equipment safely), a safe working environment (furniture, lighting, electrics), and safe working practices (breaks, reporting faults, keeping walkways clear).

Musculoskeletal disorder
Injury or pain in muscles, joints or tendons, e.g. back pain or repetitive strain injury (RSI).

4.1.3 Data Protection Act / GDPR

The UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 control how organisations collect, use and store personal data. They are enforced by the Information Commissioner's Office (ICO).

Purpose of the legislation

  • Protect individuals' personal data and privacy.
  • Give individuals rights over their data (to see it, correct it, have it deleted, object to its use).
  • Make organisations responsible and accountable for how they handle personal data.
  • Build trust so people are willing to use digital services.

The eight principles

#PrincipleMeaningSoftware example
1Fair and lawfulData must be processed fairly and lawfully, with a legal basis (e.g. consent, contract) and transparency.Privacy notice explains what the app collects and why.
2PurposesData must be collected for specified, explicit purposes and not used for anything incompatible.Email collected for order updates is not sold to advertisers.
3AdequacyData must be adequate, relevant and not excessive (data minimisation).A newsletter sign-up asks for email only, not date of birth.
4AccuracyData must be accurate and kept up to date.Users can update their address in their account settings.
5RetentionData must not be kept longer than necessary.Inactive accounts deleted after 2 years; automatic deletion scripts.
6RightsData must be processed in line with individuals' rights.System can export a user's data for a subject access request, or erase it.
7SecurityAppropriate technical and organisational measures must protect data.Encryption, access control, hashed passwords, staff training.
8International transferData must not be transferred outside the UK/EEA unless the destination has adequate protection.Check cloud servers are in the UK or a country with an adequacy decision.

■ NOTE

The spec asks for eight principles; these come from the original Data Protection Act. Current UK GDPR groups them as seven principles (lawfulness, fairness and transparency; purpose limitation; data minimisation; accuracy; storage limitation; integrity and confidentiality; accountability), with rights and international transfers covered separately. The ideas are the same.

Practise: which principle is being broken?

A quiz app asks for your passport number before you can play.

A gym keeps full records of members who left ten years ago, 'just in case'.

Customer passwords are stored as plain text on a laptop with no password.

A school sells parents' email addresses, collected for newsletters, to a holiday company.

A shop ignores a customer's subject access request for six months.

Patient records are moved to a cheap cloud server in a country with no data protection law.

A bank keeps sending statements to an address the customer told it they moved from a year ago.

An app secretly records users' location without telling them or having a legal basis.

Effect on organisations and individuals

OrganisationsIndividuals
  • Must have a lawful basis and publish privacy notices
  • Must secure data and train staff
  • Must respond to subject access requests (usually within one month)
  • Must report serious breaches to the ICO within 72 hours
  • Must build privacy into new systems ('privacy by design')
  • Fines up to £17.5 million or 4% of global annual turnover, whichever is higher, plus reputational damage
  • Right to be informed and to access their data
  • Right to correct inaccurate data
  • Right to erasure ('right to be forgotten') in some cases
  • Right to object, e.g. to direct marketing
  • Can complain to the ICO and claim compensation
  • Greater trust and control over their information
Personal data
Any information that can identify a living person, directly or indirectly.
Data subject
The living person the personal data is about.
Data controller
The organisation that decides why and how personal data is processed.
Data processor
An organisation that processes personal data on behalf of a controller, e.g. a cloud payroll provider.
Information Commissioner's Office (ICO)
The UK regulator for data protection. It can investigate, issue fines and enforce compliance.
Subject access request (SAR)
A request from an individual to see the personal data an organisation holds about them.

4.1.4 Computer Misuse Act 1990

The Computer Misuse Act (CMA) makes it a criminal offence to access or interfere with computer systems without permission.

SectionOffenceExampleMaximum penalty
1Unauthorised access to computer materialLogging in to a colleague's account using a password you saw; guessing a password to read files2 years' prison and/or a fine
2Unauthorised access with intent to commit or facilitate further offencesAccessing a bank system intending to transfer money (fraud)5 years
3Unauthorised acts with intent to impair, or recklessness as to impairing, the operation of a computerSpreading malware or ransomware; DDoS attacks; deleting files10 years
3ZAUnauthorised acts causing, or creating risk of, serious damageAttack on a hospital or power network14 years, or life if risk to human welfare or national security
3AMaking, supplying or obtaining articles for use in CMA offencesWriting and selling malware or hacking tools; selling stolen login credentials2 years

Practise: which section?

A student logs in to a friend's college account with a password they saw, just to look around.

A worker plants ransomware that encrypts their employer's files.

Someone sells a phishing kit and a list of stolen passwords online.

A hacker breaks into an online shop's database intending to use the stolen card details for fraud.

An attacker takes down a regional water treatment plant's control systems.

Consequences for company and employee

Employee who commits an offenceCompany
  • Criminal prosecution, fines and imprisonment
  • Dismissal for gross misconduct
  • Criminal record affects future employment in IT
  • If its systems are attacked: data loss, downtime, cost of recovery, reputational damage
  • If an employee misuses systems: possible data protection breach and ICO fine if security was inadequate
  • Loss of customer trust and contracts

Employee awareness

  • Staff should know that accessing data or systems they are not authorised to use is a crime, even out of curiosity and even if they work there.
  • Organisations raise awareness through training, the acceptable use policy, login banners ('Unauthorised access is an offence under the Computer Misuse Act 1990'), and access controls that only give staff the permissions they need.
  • Penetration testers must have written permission defining exactly what they may test; without it, the same actions are CMA offences.
Computer Misuse Act 1990
UK law that makes unauthorised access to and interference with computer systems a criminal offence.

4.1.5 Equality legislation

The Equality Act 2010 protects people from discrimination in employment, education and when using services.

The nine protected characteristics

  1. Age
  2. Disability
  3. Gender reassignment
  4. Marriage and civil partnership
  5. Pregnancy and maternity
  6. Race
  7. Religion or belief
  8. Sex
  9. Sexual orientation

Revision tip: group them to remember all nine: the body (age, disability, sex, pregnancy and maternity), identity (gender reassignment, sexual orientation, race), beliefs (religion or belief) and relationships (marriage and civil partnership).

Types of discrimination

TypeMeaningDigital example
DirectTreating someone less favourably because of a protected characteristic.Refusing to shortlist a developer because they are over 50.
IndirectA rule that applies to everyone but disadvantages a group with a protected characteristic, without good justification.A job advert requiring 'digital natives' disadvantages older applicants. An online-only application form with no accessible version disadvantages some disabled applicants.
HarassmentUnwanted conduct related to a protected characteristic that violates dignity or creates a hostile, humiliating or offensive environment.Offensive 'jokes' about a colleague's religion in the team chat.
VictimisationTreating someone badly because they made, or helped with, a discrimination complaint.Excluding a colleague from projects after they gave evidence in a colleague's tribunal claim.

Practise: which type of discrimination?

Every applicant must complete a timed online test with no extra time or screen reader support.

A manager refuses to promote a developer because she is pregnant.

A tester is given worse shifts after supporting a colleague's race discrimination complaint.

A team keeps posting mocking memes about a colleague's sexual orientation in a group chat.

Where individuals are protected

  • At work: recruitment, pay, terms and conditions, promotion, training, dismissal.
  • In education: schools, colleges, universities.
  • When using services: shops, banks, websites and apps, public services, transport.
  • Public bodies must also consider equality when making decisions (Public Sector Equality Duty).
  • Employers and service providers must make reasonable adjustments for disabled people, e.g. screen reader software, accessible websites.

When to take action: time limits

Type of claimWhereTime limit
Employment (work-related discrimination)Employment tribunal (after contacting Acas for early conciliation)3 months less one day from the act of discrimination
Services, education and other non-work claimsCounty court6 months less one day

★ EXAM TIP

In a scenario, name the type of discrimination and the protected characteristic, then explain why. 'This is indirect discrimination on the grounds of disability because the rule applies to everyone, but blind applicants cannot complete the CAPTCHA.'

Protected characteristic
One of nine characteristics protected from discrimination under the Equality Act 2010.
Direct discrimination
Treating someone less favourably because of a protected characteristic.
Indirect discrimination
A rule or practice that applies to everyone but puts people with a protected characteristic at a particular disadvantage, without good justification.
Harassment
Unwanted behaviour related to a protected characteristic that violates someone's dignity or creates a hostile environment.
Victimisation
Treating someone badly because they made or supported a discrimination complaint.

4.1.6 Intellectual property legislation

Intellectual property law lets creators own and control their creations, so others cannot copy them for profit. The spec names three types:

TypeWhat it protectsHow you get itLength of protection
Unregistered designThe shape or configuration of a product (how it is made up). E.g. the shape of a new games controller.Automatic, free. No application needed. Owner must prove they created it first and that it was copied.UK unregistered design right: up to 15 years from creation or 10 years from first sale, whichever ends first.
Registered designThe appearance of a product: shape, lines, colours, texture, materials, ornamentation. Includes graphical user interfaces and icons.Apply to the Intellectual Property Office (IPO). Must be new and have individual character.Up to 25 years, renewed every 5 years.
PatentA new invention: how something works, a process or a technical solution. E.g. a new type of battery or a new compression technique built into a device.Apply to the IPO. Must be new, involve an inventive step, and be capable of industrial application. Expensive and can take years.Up to 20 years, with annual renewal fees. Details are published.
  • In the UK, software code on its own is generally not patentable ('as such'); it is protected by copyright, which is automatic. A software-based invention can sometimes be patented if it makes a technical contribution.
  • Work created by an employee as part of their job usually belongs to the employer. Side projects can be disputed if they use company time, equipment or knowledge, so check your contract.
  • Registration makes it much easier to prove ownership and take action against copying.
Intellectual property (IP)
Creations of the mind, such as inventions, designs and creative works, that can be legally owned.
Unregistered design right
Automatic protection for the shape or configuration of a product, without applying.
Registered design
A design registered with the Intellectual Property Office, protecting its appearance for up to 25 years.
Patent
Legal protection for a new invention that gives the owner the right to stop others making, using or selling it, for up to 20 years.

4.1.7–8 International law and judgements

The internet crosses borders: an attacker in one country can target a business in another, and data is stored in data centres worldwide. Some offences are covered by international law.

International law in cyberspace

  • The Budapest Convention on Cybercrime (Council of Europe) is an international treaty, signed by the UK and many other countries, to harmonise cybercrime laws and help countries cooperate on investigations and extradition.
  • Existing international law, including the UN Charter, applies to how states behave in cyberspace, e.g. state-sponsored attacks on another country's infrastructure.
  • Problems: not every country has signed; attackers operate from countries that will not extradite; evidence is hard to gather across borders.
  • UK CMA offences can be prosecuted where there is a 'significant link' to the UK, e.g. the victim's computer is in the UK.

International law and surveillance

  • Article 8 of the European Convention on Human Rights (part of UK law through the Human Rights Act 1998) gives a right to respect for private life and correspondence.
  • Government surveillance must be lawful, necessary and proportionate. In the UK this is governed by the Investigatory Powers Act 2016.
  • Courts have ruled against bulk surveillance programmes that lacked adequate safeguards.
  • Data transfers between countries depend on whether the destination protects personal data adequately, including from state surveillance (link to principle 8 of data protection).

4.1.7 Making judgements about digital legislation

You may be asked to judge how legislation affects organisations, society and individuals. Consider both sides:

Positive impactsNegative impacts
OrganisationsClear rules; customer trust; competitive advantage from good practice; protection of their own IP and systemsCost of compliance (training, security, legal advice); slower development; risk of fines
SocietySafer online environment; fairer treatment; innovation protectedLaws struggle to keep up with technology; inconsistent across countries
IndividualsRights over their data; protection from discrimination and cybercrime; safer workplacesMore consent pop-ups; some services restricted or withdrawn in some regions
Budapest Convention
The Council of Europe Convention on Cybercrime: an international treaty to harmonise cybercrime laws and help countries cooperate.

4.2.1–2 Codes of conduct

SourceExamples
OrganisationalAn employer's own code of conduct and policies: dress, behaviour, use of IT, conflicts of interest, social media.
Professional: British Computer Society (BCS)The Chartered Institute for IT. Its code of conduct has four principles: public interest; professional competence and integrity; duty to relevant authority (your employer or client); duty to the profession.
Professional: Institution of Analysts and Programmers (IAP)Professional body for software developers and analysts. Its code requires members to act with integrity, competence and in the interests of clients and the public.
Professional: Chartered Institute of Information Security (CIISec)Professional body for cyber security. Its code of ethics covers acting with integrity, respecting confidentiality, acting lawfully and keeping skills current.
GovernmentalCodes issued by government, e.g. the Civil Service Code, the GOV.UK Service Standard, the ICO's codes of practice (such as the Children's Code), and the Code of Practice for app store operators and developers.

4.2.2 How codes of conduct influence professional behaviour

InfluenceExample
Ensuring individuals follow policies, procedures and legislationA developer refuses to build a feature that collects location data without consent, because it breaches data protection law.
Ensuring quality of work: minimising risk to the publicSoftware for a medical device is thoroughly tested before release.
Ensuring quality of work: acting with competence and integrityOnly taking on work you are qualified to do; being honest about bugs and delays.
Meeting deadlinesPlanning realistically and telling the client early if a deadline is at risk.
Effective communicationExplaining technical issues clearly to non-technical clients; documenting code.
Maintaining confidentiality and trustNot discussing a client's unreleased product or sharing their data.
Code of conduct
A set of rules and expected behaviours for members of an organisation or profession.

4.2.3 Digital industry standards

BodyWhat it doesExample standards
International Organization for Standardization (ISO)Publishes international standards for quality, security and management.ISO/IEC 27001 information security management; ISO 9001 quality management
Web Content Accessibility Guidelines (WCAG)Guidelines for making web content accessible (published by W3C).WCAG 2.2 levels A, AA, AAA; principles: perceivable, operable, understandable, robust
World Wide Web Consortium (W3C)Develops standards for the web so it works consistently across browsers and devices.HTML, CSS, accessibility (WCAG)
Internet Engineering Task Force (IETF)Develops the technical standards (RFCs) that make the internet work.TCP/IP, HTTP, SMTP, DNS, TLS
British Standard (BS)UK national standards from the British Standards Institution (BSI).BS 7799 (the origin of ISO 27001); BS EN standards adopted from European standards
Institute of Electrical and Electronics Engineers (IEEE)Standards for electrical, electronic and computing technology.IEEE 802.3 (Ethernet), IEEE 802.11 (Wi-Fi), IEEE 754 (floating point numbers)
Payment Card Industry Security Standards Council (PCI SSC)Sets security standards for organisations that handle card payments.PCI DSS: e.g. encrypt card data, restrict access, test security regularly

■ WHY STANDARDS MATTER

  • Compatibility: products from different companies work together (any Wi-Fi device connects to any router).
  • Quality and security: following ISO 27001 or PCI DSS reduces risk and shows customers the organisation is trustworthy.
  • Legal and contractual: many contracts require certification; card processors require PCI DSS compliance.

Practise: which body?

The standard that makes your phone's Wi-Fi work with any router.

An online shop must prove it stores card numbers securely.

A company wants certification for its information security management system (27001).

Writes the RFCs that define HTTP and DNS.

A council website must meet level AA accessibility.

Develops the HTML and CSS standards browsers follow.

The UK national standards body whose BS 7799 became ISO 27001.

Industry standard
An agreed specification or set of best practices that products, processes or services should meet.

4.2.4–6 Acceptable use policies and whistleblowing

An acceptable use policy (AUP) is a document that sets out how employees, students or customers may use an organisation's IT systems. Users usually have to agree to it before getting an account.

Purpose of an AUP

  • Protect the organisation's systems and data from misuse and security threats.
  • Make expectations clear so staff know what is and is not allowed.
  • Protect the organisation legally: it can show it took reasonable steps and can discipline staff who break the rules.
  • Protect the organisation's reputation.

Typical content

SectionExamples
Permitted activitiesUsing email and the internet for work; limited personal use at break times.
Prohibited activitiesAccessing illegal or offensive content; installing unapproved software; sharing passwords; connecting personal USB drives; using company systems for personal business.
Working practices including confidentialityLock screens when away; don't take data off site without permission; store files on approved systems only.
Communication etiquette, including projecting the correct organisation imageProfessional language in emails; email signatures; rules on representing the company on social media.
Sanctions / penaltiesWarnings, loss of access, disciplinary action, dismissal, reporting to the police (e.g. CMA offences).

4.2.5 Whistleblowing

Whistleblowing is reporting wrongdoing in an organisation: crime, danger to health and safety, environmental damage, breaking the law, or covering any of these up. In a digital context this could be a company knowingly hiding a data breach or releasing unsafe software.

  • The Public Interest Disclosure Act 1998 protects workers from dismissal or unfair treatment for whistleblowing in the public interest.
  • A whistleblowing procedure tells staff how to raise concerns safely and confidentially (who to report to, including outside bodies such as the ICO).
  • Importance: wrongdoing is found and stopped early; protects the public; protects staff from retaliation; organisations can fix problems before they become scandals.

4.2.6 Making judgements about guidelines

Guidelines (codes, standards, AUPs) are not laws, but they shape behaviour. Benefits: consistent, high-quality, trustworthy work and fewer incidents. Drawbacks: cost and time to implement and audit, can feel restrictive, and only work if staff are trained and they are enforced.

Acceptable use policy (AUP)
A document setting out how employees or users may and may not use an organisation's IT systems.
Whistleblowing
Reporting wrongdoing within an organisation, such as illegal activity or danger to the public.

Knowledge organiser

HEALTH AND SAFETY AT WORK ACT

  • Safe environment
  • Training
  • Welfare
  • Information, instruction, supervision

DISPLAY SCREEN EQUIPMENT

  • Workstation assessment
  • Breaks from screens
  • Eye test on request
  • Training and information
  • Risks: back pain, RSI, eye strain

DATA PROTECTION: 8 PRINCIPLES

  • Fair and lawful
  • Purposes
  • Adequacy
  • Accuracy
  • Retention
  • Rights
  • Security
  • International transfer

COMPUTER MISUSE ACT 1990

  • s1 unauthorised access
  • s2 … with intent to commit further offences
  • s3 impair operation (malware, DDoS)
  • s3ZA serious damage; s3A making / supplying tools

EQUALITY ACT 2010

  • 9 protected characteristics
  • Direct, indirect, harassment, victimisation
  • Work, education, services
  • Claims: 3 months less a day (work); 6 months (services)

INTELLECTUAL PROPERTY

  • Unregistered design: automatic, shape
  • Registered design: appearance, up to 25 years
  • Patent: invention, up to 20 years
  • Code is protected by copyright

CODES AND STANDARDS

  • BCS, IAP, CIISec, organisational, governmental
  • ISO, WCAG, W3C, IETF, BS, IEEE, PCI SSC
  • International law: Budapest Convention; surveillance and Article 8

AUP AND WHISTLEBLOWING

  • Permitted / prohibited activities
  • Confidentiality, etiquette, organisation image
  • Sanctions
  • Whistleblowers protected by the Public Interest Disclosure Act

Flashcards

Every Quick recall definition on this page. Click the card to flip it; use the arrow keys to move.

Quiz me

Random questions on CA4 from the course question bank. Pick a topic or question type, answer in your head or on paper, then check. Your score is saved on this device.

Exam-style questions

Allow about 85 minutes.

State two key points of the Health and Safety at Work Act.

  • Any two: provide a safe working environment; ensure staff are properly trained; adequate welfare provision; provide information, instruction and supervision. Accept employee duties.

A software company has just hired five developers who will work at screens all day. Explain two things the company must do to meet display screen equipment requirements.

  • Action (1) + explanation (1), twice. E.g.:
  • Conduct a DSE workstation assessment (1) so chairs, screens and keyboards are set up to reduce back pain and RSI (1).
  • Plan regular breaks from screen work (1) to reduce eye strain and fatigue (1).
  • Provide an eye test on request (1) and glasses if needed for screen work (1).
  • Provide training and information (1) so staff know how to set up their workstation (1).

A fitness app asks new users for their name, email, date of birth, home address, mobile number and mother's maiden name before they can log a workout. Identify which data protection principle is being broken and explain why.

  • Adequacy / data minimisation (1).
  • The app only needs some data to log workouts (e.g. email and name) (1).
  • Home address and mother's maiden name are excessive / not relevant to the purpose (1).

Explain two rights individuals have under data protection legislation.

  • Right (1) + explanation (1), twice. E.g.: right of access (1): make a subject access request to see data held, usually answered within a month (1). Right to rectification (1): inaccurate data must be corrected (1). Right to erasure (1). Right to object to direct marketing (1). Right to be informed (1).

An IT technician uses an administrator account to read the HR director's emails out of curiosity. (a) State which section of the Computer Misuse Act has been broken. (b) Explain two consequences for the technician.

  • (a) Section 1: unauthorised access to computer material (1). Accept: authorised to use the account for work but not to read those emails.
  • (b) Consequence (1) + explanation (1), twice. E.g. prosecution (1) with a fine or up to 2 years in prison (1); dismissal for gross misconduct (1) and a criminal record making future IT jobs hard to get (1).

Name four of the nine protected characteristics.

  • Any four from: age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation. 4 correct = 2 marks, 2–3 correct = 1 mark.

A company's online job application only works with a mouse and has no screen reader support. Explain which type of discrimination this could be.

  • Indirect discrimination (1)
  • on the grounds of disability (1)
  • because the same form applies to everyone but disadvantages applicants who cannot use a mouse or need a screen reader (1). Accept: failure to make reasonable adjustments.

Describe the difference between a registered design and a patent.

  • Registered design protects the appearance of a product, e.g. shape, pattern, colours (1), for up to 25 years renewed every 5 years (1).
  • Patent protects a new invention or how something works (1), for up to 20 years; must be new, inventive and industrially applicable (1).

Give three items typically found in an acceptable use policy.

  • Any three: permitted activities; prohibited activities; confidentiality / working practices; communication etiquette; organisation image; sanctions / penalties. Accept specific examples.

Explain why an organisation should have a whistleblowing procedure.

  • Allows staff to report wrongdoing safely and confidentially (1)
  • so problems are found and dealt with early, before harm to the public or the organisation (1)
  • and staff are protected from retaliation, so they are more likely to speak up (1). Accept: legal protection under the Public Interest Disclosure Act.

Name the standards body most associated with each of these: (a) Wi-Fi; (b) card payment security; (c) web accessibility; (d) information security management.

  • (a) IEEE (b) PCI SSC (c) WCAG / W3C (d) ISO (accept BS)

A developer working for a games studio has been asked to release an update before it has been fully tested, to meet a launch date. Discuss how the BCS code of conduct would influence the developer's response.

Indicative content:

  • Public interest: an untested update could crash players' devices or corrupt saves; developer should raise this.
  • Professional competence and integrity: be honest about the risks; don't claim the update is ready when it isn't.
  • Duty to relevant authority: the developer owes a duty to the employer and should follow reasonable instructions, but should not hide risks from them.
  • Duty to the profession: releasing poor quality work damages the reputation of developers.
  • Possible response: explain the risks in writing, suggest a reduced release or delayed features, or a staged rollout.
  • Balance: meeting deadlines is also expected; commercial pressures are real.

A UK retailer is moving its customer database to a cloud provider with data centres in several countries. Evaluate the impact of data protection and computer misuse legislation on this project.

◆ SUPPORT: SENTENCE STARTERS

  • Under the [principle], the retailer must ... because ...
  • If the cloud provider is outside the UK, then ...
  • The Computer Misuse Act would help the retailer because ...
  • However, complying with these laws could ...
  • Overall, ...

Indicative content:

  • Data protection: must check where data is stored; transfers outside UK need adequate protection (principle 8); contract with provider as data processor; security principle requires encryption and access control; must still meet retention and rights requirements (e.g. SARs, erasure) in the cloud.
  • Costs: legal advice, due diligence on provider, possible restriction to UK data centres, which may cost more.
  • Benefits: compliance builds customer trust; reputable cloud providers offer strong security, helping meet the security principle.
  • Risks: breach must be reported to ICO within 72 hours; fines up to £17.5m or 4% of turnover.
  • CMA: makes attacks on the data a criminal offence, a deterrent, but hard to enforce if attackers are abroad; international cooperation (Budapest Convention) helps only if the country has signed.
  • Judgement: legislation adds cost and work, but the project should proceed with a provider offering UK or adequate-country data centres, because the reputational and financial risk of non-compliance is greater.

▲ STRETCH

  • For question 13, consider how international law affects the retailer if the data is attacked by someone in another country.
  • Explain why an AUP alone is not enough to prevent computer misuse by staff. What else should the organisation do?

My corrections: what I need to go back over

my_notes.txt