Spec checklist
Rate each point. Be honest: 'Secure' means you could answer an exam question on it now without notes.
| 4.1.1 | Give the key points of the Health and Safety at Work Act and the employer's duties for display screen equipment (DSE) |
| 4.1.2 | Explain the health and safety risks of working with digital systems and how to mitigate them |
| 4.1.3 | Explain the purpose of the Data Protection Act / GDPR and its eight principles, and the effect on organisations and individuals |
| 4.1.4 | Explain the principles of the Computer Misuse Act 1990, the crimes it covers, consequences and employee awareness |
| 4.1.5 | Name the nine protected characteristics; explain direct and indirect discrimination, harassment and victimisation; where people are protected; time limits for claims |
| 4.1.6 | Explain unregistered designs, registered designs and patents |
| 4.1.7 | Make judgements about the impact of digital legislation on organisations, society and individuals |
| 4.1.8 | Know that international law applies to some offences: cyberspace and surveillance |
| 4.2.1 | Name the sources of codes of conduct: organisational, professional (BCS, IAP, CIISec), governmental |
| 4.2.2 | Explain how codes of conduct influence professional behaviour |
| 4.2.3 | Name the sources of digital industry standards: ISO, WCAG, W3C, IETF, BS, IEEE, PCI SSC |
| 4.2.4 | Explain the purpose and typical content of an acceptable use policy |
| 4.2.5 | Explain the importance of whistleblowing procedures |
| 4.2.6 | Make judgements about the impact of guidelines on organisations, society and individuals |
4.1.1 Health and safety legislation
Health and Safety at Work Act 1974: key points
| Employer duty | What it means in a software company |
|---|---|
| Provide a safe working environment | Safe electrics, no trailing cables, good lighting and ventilation, comfortable temperature, fire safety. |
| Ensure staff are properly trained | Training on safe use of equipment, DSE set-up, fire procedures, manual handling (e.g. moving servers). |
| Adequate welfare provision | Toilets, drinking water, rest areas, somewhere to eat, first aid. |
| Provide relevant information, instruction and supervision | Health and safety policy, signage, induction, risk assessments shared with staff, supervision of new or young workers. |
Employees also have duties: take reasonable care of themselves and others, cooperate with the employer, and not misuse anything provided for safety.
Display screen equipment (DSE): implications for employers
The Health and Safety (Display Screen Equipment) Regulations 1992 apply to workers who use screens daily for an hour or more at a time. This includes most software developers.
| Employer must | Detail |
|---|---|
| Conduct a DSE workstation assessment | Check the desk, chair, screen position, keyboard, lighting and the user's posture. Repeat when the workstation or user changes. Applies to home workers too. |
| Reduce risks, including breaks | Plan work so users get regular breaks or changes of activity away from the screen (short, frequent breaks are better than long, infrequent ones). |
| Provide an eye test if an employee asks | Pay for an eye and eyesight test for DSE users on request, and pay for basic glasses if they are needed specifically for screen work. |
| Provide training and information | Show staff how to set up their workstation and why breaks matter. |
- Health and Safety at Work Act 1974
- Main UK law setting out the duties of employers and employees to keep the workplace safe.
- Display screen equipment (DSE)
- Devices with a screen: monitors, laptops, tablets, smartphones used for work.
- DSE workstation assessment
- A check of a user's desk, chair, screen, keyboard and working habits to reduce health risks.
4.1.2 Health and safety risks and prevention
| Risk | Cause | Mitigation |
|---|---|---|
| Back, neck and shoulder pain | Poor posture; badly adjusted chair or screen; long periods sitting | Adjustable chair with lumbar support; screen at eye level; DSE assessment; breaks |
| Repetitive strain injury (RSI) | Repeated keyboard and mouse use | Ergonomic keyboard and mouse; wrist rests; breaks; vary tasks |
| Eye strain and headaches | Glare, flicker, poor lighting, long screen time | Anti-glare screens; blinds; adjust brightness; eye tests; 20-20-20 rule (every 20 minutes look 20 feet away for 20 seconds) |
| Stress and fatigue | Workload, deadlines, always-on culture | Reasonable workloads; breaks; support |
| Electrical hazards | Faulty equipment, overloaded sockets | PAT testing; don't daisy-chain extension leads; report faults |
| Trips and falls | Trailing cables, cluttered floor | Cable management; tidy workspace |
The spec groups mitigation into three areas: adequate training (staff know how to set up and use equipment safely), a safe working environment (furniture, lighting, electrics), and safe working practices (breaks, reporting faults, keeping walkways clear).
- Musculoskeletal disorder
- Injury or pain in muscles, joints or tendons, e.g. back pain or repetitive strain injury (RSI).
4.1.3 Data Protection Act / GDPR
The UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 control how organisations collect, use and store personal data. They are enforced by the Information Commissioner's Office (ICO).
Purpose of the legislation
- Protect individuals' personal data and privacy.
- Give individuals rights over their data (to see it, correct it, have it deleted, object to its use).
- Make organisations responsible and accountable for how they handle personal data.
- Build trust so people are willing to use digital services.
The eight principles
| # | Principle | Meaning | Software example |
|---|---|---|---|
| 1 | Fair and lawful | Data must be processed fairly and lawfully, with a legal basis (e.g. consent, contract) and transparency. | Privacy notice explains what the app collects and why. |
| 2 | Purposes | Data must be collected for specified, explicit purposes and not used for anything incompatible. | Email collected for order updates is not sold to advertisers. |
| 3 | Adequacy | Data must be adequate, relevant and not excessive (data minimisation). | A newsletter sign-up asks for email only, not date of birth. |
| 4 | Accuracy | Data must be accurate and kept up to date. | Users can update their address in their account settings. |
| 5 | Retention | Data must not be kept longer than necessary. | Inactive accounts deleted after 2 years; automatic deletion scripts. |
| 6 | Rights | Data must be processed in line with individuals' rights. | System can export a user's data for a subject access request, or erase it. |
| 7 | Security | Appropriate technical and organisational measures must protect data. | Encryption, access control, hashed passwords, staff training. |
| 8 | International transfer | Data must not be transferred outside the UK/EEA unless the destination has adequate protection. | Check cloud servers are in the UK or a country with an adequacy decision. |
■ NOTE
The spec asks for eight principles; these come from the original Data Protection Act. Current UK GDPR groups them as seven principles (lawfulness, fairness and transparency; purpose limitation; data minimisation; accuracy; storage limitation; integrity and confidentiality; accountability), with rights and international transfers covered separately. The ideas are the same.
Practise: which principle is being broken?
A quiz app asks for your passport number before you can play.
A gym keeps full records of members who left ten years ago, 'just in case'.
Customer passwords are stored as plain text on a laptop with no password.
A school sells parents' email addresses, collected for newsletters, to a holiday company.
A shop ignores a customer's subject access request for six months.
Patient records are moved to a cheap cloud server in a country with no data protection law.
A bank keeps sending statements to an address the customer told it they moved from a year ago.
An app secretly records users' location without telling them or having a legal basis.
Effect on organisations and individuals
| Organisations | Individuals |
|---|---|
|
|
- Personal data
- Any information that can identify a living person, directly or indirectly.
- Data subject
- The living person the personal data is about.
- Data controller
- The organisation that decides why and how personal data is processed.
- Data processor
- An organisation that processes personal data on behalf of a controller, e.g. a cloud payroll provider.
- Information Commissioner's Office (ICO)
- The UK regulator for data protection. It can investigate, issue fines and enforce compliance.
- Subject access request (SAR)
- A request from an individual to see the personal data an organisation holds about them.
4.1.4 Computer Misuse Act 1990
The Computer Misuse Act (CMA) makes it a criminal offence to access or interfere with computer systems without permission.
| Section | Offence | Example | Maximum penalty |
|---|---|---|---|
| 1 | Unauthorised access to computer material | Logging in to a colleague's account using a password you saw; guessing a password to read files | 2 years' prison and/or a fine |
| 2 | Unauthorised access with intent to commit or facilitate further offences | Accessing a bank system intending to transfer money (fraud) | 5 years |
| 3 | Unauthorised acts with intent to impair, or recklessness as to impairing, the operation of a computer | Spreading malware or ransomware; DDoS attacks; deleting files | 10 years |
| 3ZA | Unauthorised acts causing, or creating risk of, serious damage | Attack on a hospital or power network | 14 years, or life if risk to human welfare or national security |
| 3A | Making, supplying or obtaining articles for use in CMA offences | Writing and selling malware or hacking tools; selling stolen login credentials | 2 years |
Practise: which section?
A student logs in to a friend's college account with a password they saw, just to look around.
A worker plants ransomware that encrypts their employer's files.
Someone sells a phishing kit and a list of stolen passwords online.
A hacker breaks into an online shop's database intending to use the stolen card details for fraud.
An attacker takes down a regional water treatment plant's control systems.
Consequences for company and employee
| Employee who commits an offence | Company |
|---|---|
|
|
Employee awareness
- Staff should know that accessing data or systems they are not authorised to use is a crime, even out of curiosity and even if they work there.
- Organisations raise awareness through training, the acceptable use policy, login banners ('Unauthorised access is an offence under the Computer Misuse Act 1990'), and access controls that only give staff the permissions they need.
- Penetration testers must have written permission defining exactly what they may test; without it, the same actions are CMA offences.
- Computer Misuse Act 1990
- UK law that makes unauthorised access to and interference with computer systems a criminal offence.
4.1.5 Equality legislation
The Equality Act 2010 protects people from discrimination in employment, education and when using services.
The nine protected characteristics
- Age
- Disability
- Gender reassignment
- Marriage and civil partnership
- Pregnancy and maternity
- Race
- Religion or belief
- Sex
- Sexual orientation
Revision tip: group them to remember all nine: the body (age, disability, sex, pregnancy and maternity), identity (gender reassignment, sexual orientation, race), beliefs (religion or belief) and relationships (marriage and civil partnership).
Types of discrimination
| Type | Meaning | Digital example |
|---|---|---|
| Direct | Treating someone less favourably because of a protected characteristic. | Refusing to shortlist a developer because they are over 50. |
| Indirect | A rule that applies to everyone but disadvantages a group with a protected characteristic, without good justification. | A job advert requiring 'digital natives' disadvantages older applicants. An online-only application form with no accessible version disadvantages some disabled applicants. |
| Harassment | Unwanted conduct related to a protected characteristic that violates dignity or creates a hostile, humiliating or offensive environment. | Offensive 'jokes' about a colleague's religion in the team chat. |
| Victimisation | Treating someone badly because they made, or helped with, a discrimination complaint. | Excluding a colleague from projects after they gave evidence in a colleague's tribunal claim. |
Practise: which type of discrimination?
Every applicant must complete a timed online test with no extra time or screen reader support.
A manager refuses to promote a developer because she is pregnant.
A tester is given worse shifts after supporting a colleague's race discrimination complaint.
A team keeps posting mocking memes about a colleague's sexual orientation in a group chat.
Where individuals are protected
- At work: recruitment, pay, terms and conditions, promotion, training, dismissal.
- In education: schools, colleges, universities.
- When using services: shops, banks, websites and apps, public services, transport.
- Public bodies must also consider equality when making decisions (Public Sector Equality Duty).
- Employers and service providers must make reasonable adjustments for disabled people, e.g. screen reader software, accessible websites.
When to take action: time limits
| Type of claim | Where | Time limit |
|---|---|---|
| Employment (work-related discrimination) | Employment tribunal (after contacting Acas for early conciliation) | 3 months less one day from the act of discrimination |
| Services, education and other non-work claims | County court | 6 months less one day |
★ EXAM TIP
In a scenario, name the type of discrimination and the protected characteristic, then explain why. 'This is indirect discrimination on the grounds of disability because the rule applies to everyone, but blind applicants cannot complete the CAPTCHA.'
- Protected characteristic
- One of nine characteristics protected from discrimination under the Equality Act 2010.
- Direct discrimination
- Treating someone less favourably because of a protected characteristic.
- Indirect discrimination
- A rule or practice that applies to everyone but puts people with a protected characteristic at a particular disadvantage, without good justification.
- Harassment
- Unwanted behaviour related to a protected characteristic that violates someone's dignity or creates a hostile environment.
- Victimisation
- Treating someone badly because they made or supported a discrimination complaint.
4.1.6 Intellectual property legislation
Intellectual property law lets creators own and control their creations, so others cannot copy them for profit. The spec names three types:
| Type | What it protects | How you get it | Length of protection |
|---|---|---|---|
| Unregistered design | The shape or configuration of a product (how it is made up). E.g. the shape of a new games controller. | Automatic, free. No application needed. Owner must prove they created it first and that it was copied. | UK unregistered design right: up to 15 years from creation or 10 years from first sale, whichever ends first. |
| Registered design | The appearance of a product: shape, lines, colours, texture, materials, ornamentation. Includes graphical user interfaces and icons. | Apply to the Intellectual Property Office (IPO). Must be new and have individual character. | Up to 25 years, renewed every 5 years. |
| Patent | A new invention: how something works, a process or a technical solution. E.g. a new type of battery or a new compression technique built into a device. | Apply to the IPO. Must be new, involve an inventive step, and be capable of industrial application. Expensive and can take years. | Up to 20 years, with annual renewal fees. Details are published. |
- In the UK, software code on its own is generally not patentable ('as such'); it is protected by copyright, which is automatic. A software-based invention can sometimes be patented if it makes a technical contribution.
- Work created by an employee as part of their job usually belongs to the employer. Side projects can be disputed if they use company time, equipment or knowledge, so check your contract.
- Registration makes it much easier to prove ownership and take action against copying.
- Intellectual property (IP)
- Creations of the mind, such as inventions, designs and creative works, that can be legally owned.
- Unregistered design right
- Automatic protection for the shape or configuration of a product, without applying.
- Registered design
- A design registered with the Intellectual Property Office, protecting its appearance for up to 25 years.
- Patent
- Legal protection for a new invention that gives the owner the right to stop others making, using or selling it, for up to 20 years.
4.1.7–8 International law and judgements
The internet crosses borders: an attacker in one country can target a business in another, and data is stored in data centres worldwide. Some offences are covered by international law.
International law in cyberspace
- The Budapest Convention on Cybercrime (Council of Europe) is an international treaty, signed by the UK and many other countries, to harmonise cybercrime laws and help countries cooperate on investigations and extradition.
- Existing international law, including the UN Charter, applies to how states behave in cyberspace, e.g. state-sponsored attacks on another country's infrastructure.
- Problems: not every country has signed; attackers operate from countries that will not extradite; evidence is hard to gather across borders.
- UK CMA offences can be prosecuted where there is a 'significant link' to the UK, e.g. the victim's computer is in the UK.
International law and surveillance
- Article 8 of the European Convention on Human Rights (part of UK law through the Human Rights Act 1998) gives a right to respect for private life and correspondence.
- Government surveillance must be lawful, necessary and proportionate. In the UK this is governed by the Investigatory Powers Act 2016.
- Courts have ruled against bulk surveillance programmes that lacked adequate safeguards.
- Data transfers between countries depend on whether the destination protects personal data adequately, including from state surveillance (link to principle 8 of data protection).
4.1.7 Making judgements about digital legislation
You may be asked to judge how legislation affects organisations, society and individuals. Consider both sides:
| Positive impacts | Negative impacts | |
|---|---|---|
| Organisations | Clear rules; customer trust; competitive advantage from good practice; protection of their own IP and systems | Cost of compliance (training, security, legal advice); slower development; risk of fines |
| Society | Safer online environment; fairer treatment; innovation protected | Laws struggle to keep up with technology; inconsistent across countries |
| Individuals | Rights over their data; protection from discrimination and cybercrime; safer workplaces | More consent pop-ups; some services restricted or withdrawn in some regions |
- Budapest Convention
- The Council of Europe Convention on Cybercrime: an international treaty to harmonise cybercrime laws and help countries cooperate.
4.2.1–2 Codes of conduct
| Source | Examples |
|---|---|
| Organisational | An employer's own code of conduct and policies: dress, behaviour, use of IT, conflicts of interest, social media. |
| Professional: British Computer Society (BCS) | The Chartered Institute for IT. Its code of conduct has four principles: public interest; professional competence and integrity; duty to relevant authority (your employer or client); duty to the profession. |
| Professional: Institution of Analysts and Programmers (IAP) | Professional body for software developers and analysts. Its code requires members to act with integrity, competence and in the interests of clients and the public. |
| Professional: Chartered Institute of Information Security (CIISec) | Professional body for cyber security. Its code of ethics covers acting with integrity, respecting confidentiality, acting lawfully and keeping skills current. |
| Governmental | Codes issued by government, e.g. the Civil Service Code, the GOV.UK Service Standard, the ICO's codes of practice (such as the Children's Code), and the Code of Practice for app store operators and developers. |
4.2.2 How codes of conduct influence professional behaviour
| Influence | Example |
|---|---|
| Ensuring individuals follow policies, procedures and legislation | A developer refuses to build a feature that collects location data without consent, because it breaches data protection law. |
| Ensuring quality of work: minimising risk to the public | Software for a medical device is thoroughly tested before release. |
| Ensuring quality of work: acting with competence and integrity | Only taking on work you are qualified to do; being honest about bugs and delays. |
| Meeting deadlines | Planning realistically and telling the client early if a deadline is at risk. |
| Effective communication | Explaining technical issues clearly to non-technical clients; documenting code. |
| Maintaining confidentiality and trust | Not discussing a client's unreleased product or sharing their data. |
- Code of conduct
- A set of rules and expected behaviours for members of an organisation or profession.
4.2.3 Digital industry standards
| Body | What it does | Example standards |
|---|---|---|
| International Organization for Standardization (ISO) | Publishes international standards for quality, security and management. | ISO/IEC 27001 information security management; ISO 9001 quality management |
| Web Content Accessibility Guidelines (WCAG) | Guidelines for making web content accessible (published by W3C). | WCAG 2.2 levels A, AA, AAA; principles: perceivable, operable, understandable, robust |
| World Wide Web Consortium (W3C) | Develops standards for the web so it works consistently across browsers and devices. | HTML, CSS, accessibility (WCAG) |
| Internet Engineering Task Force (IETF) | Develops the technical standards (RFCs) that make the internet work. | TCP/IP, HTTP, SMTP, DNS, TLS |
| British Standard (BS) | UK national standards from the British Standards Institution (BSI). | BS 7799 (the origin of ISO 27001); BS EN standards adopted from European standards |
| Institute of Electrical and Electronics Engineers (IEEE) | Standards for electrical, electronic and computing technology. | IEEE 802.3 (Ethernet), IEEE 802.11 (Wi-Fi), IEEE 754 (floating point numbers) |
| Payment Card Industry Security Standards Council (PCI SSC) | Sets security standards for organisations that handle card payments. | PCI DSS: e.g. encrypt card data, restrict access, test security regularly |
■ WHY STANDARDS MATTER
- Compatibility: products from different companies work together (any Wi-Fi device connects to any router).
- Quality and security: following ISO 27001 or PCI DSS reduces risk and shows customers the organisation is trustworthy.
- Legal and contractual: many contracts require certification; card processors require PCI DSS compliance.
Practise: which body?
The standard that makes your phone's Wi-Fi work with any router.
An online shop must prove it stores card numbers securely.
A company wants certification for its information security management system (27001).
Writes the RFCs that define HTTP and DNS.
A council website must meet level AA accessibility.
Develops the HTML and CSS standards browsers follow.
The UK national standards body whose BS 7799 became ISO 27001.
- Industry standard
- An agreed specification or set of best practices that products, processes or services should meet.
4.2.4–6 Acceptable use policies and whistleblowing
An acceptable use policy (AUP) is a document that sets out how employees, students or customers may use an organisation's IT systems. Users usually have to agree to it before getting an account.
Purpose of an AUP
- Protect the organisation's systems and data from misuse and security threats.
- Make expectations clear so staff know what is and is not allowed.
- Protect the organisation legally: it can show it took reasonable steps and can discipline staff who break the rules.
- Protect the organisation's reputation.
Typical content
| Section | Examples |
|---|---|
| Permitted activities | Using email and the internet for work; limited personal use at break times. |
| Prohibited activities | Accessing illegal or offensive content; installing unapproved software; sharing passwords; connecting personal USB drives; using company systems for personal business. |
| Working practices including confidentiality | Lock screens when away; don't take data off site without permission; store files on approved systems only. |
| Communication etiquette, including projecting the correct organisation image | Professional language in emails; email signatures; rules on representing the company on social media. |
| Sanctions / penalties | Warnings, loss of access, disciplinary action, dismissal, reporting to the police (e.g. CMA offences). |
4.2.5 Whistleblowing
Whistleblowing is reporting wrongdoing in an organisation: crime, danger to health and safety, environmental damage, breaking the law, or covering any of these up. In a digital context this could be a company knowingly hiding a data breach or releasing unsafe software.
- The Public Interest Disclosure Act 1998 protects workers from dismissal or unfair treatment for whistleblowing in the public interest.
- A whistleblowing procedure tells staff how to raise concerns safely and confidentially (who to report to, including outside bodies such as the ICO).
- Importance: wrongdoing is found and stopped early; protects the public; protects staff from retaliation; organisations can fix problems before they become scandals.
4.2.6 Making judgements about guidelines
Guidelines (codes, standards, AUPs) are not laws, but they shape behaviour. Benefits: consistent, high-quality, trustworthy work and fewer incidents. Drawbacks: cost and time to implement and audit, can feel restrictive, and only work if staff are trained and they are enforced.
- Acceptable use policy (AUP)
- A document setting out how employees or users may and may not use an organisation's IT systems.
- Whistleblowing
- Reporting wrongdoing within an organisation, such as illegal activity or danger to the public.
Knowledge organiser
HEALTH AND SAFETY AT WORK ACT
- Safe environment
- Training
- Welfare
- Information, instruction, supervision
DISPLAY SCREEN EQUIPMENT
- Workstation assessment
- Breaks from screens
- Eye test on request
- Training and information
- Risks: back pain, RSI, eye strain
DATA PROTECTION: 8 PRINCIPLES
- Fair and lawful
- Purposes
- Adequacy
- Accuracy
- Retention
- Rights
- Security
- International transfer
COMPUTER MISUSE ACT 1990
- s1 unauthorised access
- s2 … with intent to commit further offences
- s3 impair operation (malware, DDoS)
- s3ZA serious damage; s3A making / supplying tools
EQUALITY ACT 2010
- 9 protected characteristics
- Direct, indirect, harassment, victimisation
- Work, education, services
- Claims: 3 months less a day (work); 6 months (services)
INTELLECTUAL PROPERTY
- Unregistered design: automatic, shape
- Registered design: appearance, up to 25 years
- Patent: invention, up to 20 years
- Code is protected by copyright
CODES AND STANDARDS
- BCS, IAP, CIISec, organisational, governmental
- ISO, WCAG, W3C, IETF, BS, IEEE, PCI SSC
- International law: Budapest Convention; surveillance and Article 8
AUP AND WHISTLEBLOWING
- Permitted / prohibited activities
- Confidentiality, etiquette, organisation image
- Sanctions
- Whistleblowers protected by the Public Interest Disclosure Act
Flashcards
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Quiz me
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Exam-style questions
Allow about 85 minutes.
State two key points of the Health and Safety at Work Act.
- Any two: provide a safe working environment; ensure staff are properly trained; adequate welfare provision; provide information, instruction and supervision. Accept employee duties.
A software company has just hired five developers who will work at screens all day. Explain two things the company must do to meet display screen equipment requirements.
- Action (1) + explanation (1), twice. E.g.:
- Conduct a DSE workstation assessment (1) so chairs, screens and keyboards are set up to reduce back pain and RSI (1).
- Plan regular breaks from screen work (1) to reduce eye strain and fatigue (1).
- Provide an eye test on request (1) and glasses if needed for screen work (1).
- Provide training and information (1) so staff know how to set up their workstation (1).
A fitness app asks new users for their name, email, date of birth, home address, mobile number and mother's maiden name before they can log a workout. Identify which data protection principle is being broken and explain why.
- Adequacy / data minimisation (1).
- The app only needs some data to log workouts (e.g. email and name) (1).
- Home address and mother's maiden name are excessive / not relevant to the purpose (1).
Explain two rights individuals have under data protection legislation.
- Right (1) + explanation (1), twice. E.g.: right of access (1): make a subject access request to see data held, usually answered within a month (1). Right to rectification (1): inaccurate data must be corrected (1). Right to erasure (1). Right to object to direct marketing (1). Right to be informed (1).
An IT technician uses an administrator account to read the HR director's emails out of curiosity. (a) State which section of the Computer Misuse Act has been broken. (b) Explain two consequences for the technician.
- (a) Section 1: unauthorised access to computer material (1). Accept: authorised to use the account for work but not to read those emails.
- (b) Consequence (1) + explanation (1), twice. E.g. prosecution (1) with a fine or up to 2 years in prison (1); dismissal for gross misconduct (1) and a criminal record making future IT jobs hard to get (1).
Name four of the nine protected characteristics.
- Any four from: age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation. 4 correct = 2 marks, 2–3 correct = 1 mark.
A company's online job application only works with a mouse and has no screen reader support. Explain which type of discrimination this could be.
- Indirect discrimination (1)
- on the grounds of disability (1)
- because the same form applies to everyone but disadvantages applicants who cannot use a mouse or need a screen reader (1). Accept: failure to make reasonable adjustments.
Describe the difference between a registered design and a patent.
- Registered design protects the appearance of a product, e.g. shape, pattern, colours (1), for up to 25 years renewed every 5 years (1).
- Patent protects a new invention or how something works (1), for up to 20 years; must be new, inventive and industrially applicable (1).
Give three items typically found in an acceptable use policy.
- Any three: permitted activities; prohibited activities; confidentiality / working practices; communication etiquette; organisation image; sanctions / penalties. Accept specific examples.
Explain why an organisation should have a whistleblowing procedure.
- Allows staff to report wrongdoing safely and confidentially (1)
- so problems are found and dealt with early, before harm to the public or the organisation (1)
- and staff are protected from retaliation, so they are more likely to speak up (1). Accept: legal protection under the Public Interest Disclosure Act.
Name the standards body most associated with each of these: (a) Wi-Fi; (b) card payment security; (c) web accessibility; (d) information security management.
- (a) IEEE (b) PCI SSC (c) WCAG / W3C (d) ISO (accept BS)
A developer working for a games studio has been asked to release an update before it has been fully tested, to meet a launch date. Discuss how the BCS code of conduct would influence the developer's response.
Indicative content:
- Public interest: an untested update could crash players' devices or corrupt saves; developer should raise this.
- Professional competence and integrity: be honest about the risks; don't claim the update is ready when it isn't.
- Duty to relevant authority: the developer owes a duty to the employer and should follow reasonable instructions, but should not hide risks from them.
- Duty to the profession: releasing poor quality work damages the reputation of developers.
- Possible response: explain the risks in writing, suggest a reduced release or delayed features, or a staged rollout.
- Balance: meeting deadlines is also expected; commercial pressures are real.
A UK retailer is moving its customer database to a cloud provider with data centres in several countries. Evaluate the impact of data protection and computer misuse legislation on this project.
◆ SUPPORT: SENTENCE STARTERS
- Under the [principle], the retailer must ... because ...
- If the cloud provider is outside the UK, then ...
- The Computer Misuse Act would help the retailer because ...
- However, complying with these laws could ...
- Overall, ...
Indicative content:
- Data protection: must check where data is stored; transfers outside UK need adequate protection (principle 8); contract with provider as data processor; security principle requires encryption and access control; must still meet retention and rights requirements (e.g. SARs, erasure) in the cloud.
- Costs: legal advice, due diligence on provider, possible restriction to UK data centres, which may cost more.
- Benefits: compliance builds customer trust; reputable cloud providers offer strong security, helping meet the security principle.
- Risks: breach must be reported to ICO within 72 hours; fines up to £17.5m or 4% of turnover.
- CMA: makes attacks on the data a criminal offence, a deterrent, but hard to enforce if attackers are abroad; international cooperation (Budapest Convention) helps only if the country has signed.
- Judgement: legislation adds cost and work, but the project should proceed with a provider offering UK or adequate-country data centres, because the reputational and financial risk of non-compliance is greater.
▲ STRETCH
- For question 13, consider how international law affects the retailer if the data is attacked by someone in another country.
- Explain why an AUP alone is not enough to prevent computer misuse by staff. What else should the organisation do?